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Don't waste your money on this phone. Missed many calls because of this. Needless to say, I'm returning it. After having a good perfoming phone system that finally died, this one was a big let-down. You'll regret it. Worst off, however, was the reliability. As mentioned by others, the sound quality was poor, and the caller ID inconvenient to access. This phone had the nasty habit of losing connection with the base just as people were calling in.
I'm returning this phone as it is just too frustrating. It's ridiculous.The phone is comfortable but it is not crystal clear. I actually had a hard time hearing the other person. In order to see who's calling you have to scroll to the right. I pay for caller id and I expect the phone to show me who is calling. However you cannot scroll to the right unless you are in the Call Log menu.There are way too many menus here. The screen only shows Wireless Caller, not the number. Like one of the other reviewers said, to delete calls from the call log and/or see who called, you have to go thru three menus.
If you click TALK, it dials voicemail. Flashing for voicemail, answering machine, or a missed call. I don't usually take the time to write reviews, but when something doesn't work well, I feel compelled to warn others. Nothing pleasant to the ears. It's always flashing. If you click OK, it dials voicemail. Finally, on my own, I figured out that *990 will allow it to dial. I WANTED this system to work for my family, but.
Anyone new to your home, or visiting, wouldn't know how to call out if voicemail was waiting. The phone would dial all other codes (*70), but not *99. Even the customer service said that they had the phones available to look at and use, but not connected to a line--so they couldn't actually test my problems with *99 or the need to run through CID lists to clear flashing indicators. /// If you have voicemail with this phone, it is not easy, almost impossible, to ignore it when it displays on the phone.
Neither handset would work. First off, *99 (Comcast's voicemail access from home) doesn't seem to work with these phones. Happened with both handsets. Overall, it's as though someone didn't actually work with these phones for a few days before putting them out there for the public. With just a few simple tweaks, this could have been one heck of a phone.
Names are often missing on the CID, unless they're entered into the address book. Too many inconveniences and, honestly, dangers. Being that this is a beautifully designed phone, with an excellent layout of buttons, user-friendly display and menus, and sleek design, I had high hopes for this system. You must scroll through the caller ID list to clear the flashing light (ON ALL PHONES). And, quite honestly, I couldn't care less about people who hung up and didn't care to leave a message. Nobody could get that code to work. As if that's not bad enough, you have to press about three buttons to get to the menu and then scroll along almost guessing at which are new (unless you wait long enough for it to flash NEW). /// Sound quality was great, but we had "blackout" periods where nobody could hear us for about 3 seconds.
No. /// There is one tolerable, and I use that word lightly, ring tone. Therefore, expect lots of flashing lights. They should allow you to disable notification for those calls. The flashing LEDs blink even after you listen to the voicemail or message. Again, I wanted this phone to work and be loved by my whole family, but when we risked people not being able to make emergency phone calls easily from our phone, when you can't get out of calling voicemail, I drew the line. /// Flashing indicators are handset independent.
Here are my issues: /// If you try and set up "networking" (voicemail), be warned. You can hold, briefly, on EXIT/END and it will ignore, but you risk shutting the phone off too. You've got a rather high-pitched twittering ring, bells, or a bunch of music. To Philip's credit, their customer service answered calls quickly, tried to help, but seemed confounded themselves--blaming it on European manufacturing and design. You MUST go into the CID list and clear/acknowledge the calls. If you have younger kids or grandparents who visit, be warned--they may not be able to make calls. Philip's was puzzled.
Good luck if you suddenly needed to dial 911.
But don't get it wet. Great phone with nice options such as listening to the answering machine with the handset and also handset synchronization.
It isn't great but what can you expect for the price. This phone is good.
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